Contact Centre Agent
Office Location: Adlington
The Business Support team are looking for a Contact Centre Agent to join their hardworking team in the Direct Sales division. The overall purpose of the role is to provide clients with appropriate solutions to their insurance requirements.
- Provide exceptional service to clients over the telephone, focusing on resolving queries in an efficient, accurate and professional manner.
- Providing administration support where possible in the support of team and department
- Processing mid-term adjustments
- Ensure all client documentation is issued correctly and internal records are kept up to date