Dealers are failing to collect enough information for their aftersales records and could be missing out on opportunities, according to a new report.
Thousands of mechanics still have not completed their training and assessments to carry out MOTs, with only a few months to go before the introduction of new DVSA rules.
Dealership giant Vertu has apologised to a customer, whose dashcam filmed one of the group’s employees speeding in his car.
Thieves targeted Ancrum Autos, stealing cars worth £40,000 in a crime the dealership said had affected its whole business.
With more and more SUVs on the roads, the number of car parking prangs is rising.