X
Opening Hours

Motor Trade Road Risks, Commercial Vehicle
Monday-Friday: 8:30am-8pm
Saturday: 9am-1pm

Courier Insurance
Monday–Friday: 9am–6pm

Motor Trade Combined, Personal Lines, Business
Monday-Friday: 8:30am-5:30pm

Commercial Lines, Care & Charity Insurance, Risk Management, Taxi Insurance
Monday-Friday: 9am-5:30pm

X
Contact Us Details

Please select the department you would like to contact for their details:

X

Apologies, we are currently experiencing a temporary connection problem with our phone lines at our Altrincham office. Please call 01625 854300 if you require assistance.

Day

Friday

Saturday

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Monday

Tuesday

Date

23rd December

24th December

25th December

26th December

27th December

28th December

29th December

30th December

31st December

1st January

2nd January

3rd January

Opening Hours

8.30am-5.30pm

Closed

Closed

Closed

Closed

8.30am-5.30pm

8.30am-5.30pm

8.30am-5.30pm

Closed

Closed

Closed

Return to normal working hours

bollington-logo
Menu
01625 854300
Bollington Team

Meet the care and charity team

At Bollington we have had a dedicated care and charity team for 14 years.

Each team member has extensive experience of the sector so you can always rely on us for specialist advice, with bespoke risk management and swift solutions whenever issues arise.

You will have a single point of contact at all times; your personal account manager for all occasions. And that personal service is backed by superb resources, with DBS-checked advisers and a knowledgeable risk management team – truly the best of both worlds.

Carl Shaw
Carl Shaw
Commercial Director
Carl is Commercial Director of Bollington Insurance, with responsibility for the Care and Charity division.
Over the years, he has built strong insurer relationships and worked with a number of organisations in various care and charity categories including the fostering sector - helping them to find good value insurance solutions where they had previously struggled.
Gareth Houghton
Gareth Houghton
Care Team Manager
An eight-year Bollington veteran, Gareth heads the Care and Charity broking team.
All the day-to-day administrative work and broking of policies is carried out by Gareth’s exceptional team of DBS-checked brokers, a group of experienced individuals that Bollington is rightly proud of.
Paula Capell
Paula Capell
National Development Manager
Paula has been with Bollington for over 20 years, specialising in care and charity for the past 15.
Her wide experience has included working with every type of organisation - from single privately owned care homes to the UK's largest care home groups. She has worked closely with organisations involved in acquisitions, flotations and switches from private ownership to PLC status to ensure a smooth transition with their insurance. Paula is also a recognised authority who has been invited to give talks at care and charity conferences.
Craig Howoryd
Craig Howoryd
Account Manager
Craig joined Bollington recently, but has been working with organisations in the care sectors for 10 years.
Over the past decade, he has worked with care home groups and charities of all sizes and types, and has developed a deep understanding of the sector that goes far beyond insurance. Craig is dedicated to personal service, helping busy professional to manage the unique set of risks they run from day to day in this demanding sector.
Katie Jackson
Katie Jackson
Account Manager
Recent President of the Insurance Institute of Manchester, Care Account Manager Katie has worked in insurance since 2002.
Specialising in care and charity insurance for much of her career, she has a deep understanding of the sector and its specialist insurance requirements. Katie has been part of the Bollington team for a total of 10 years in two spells, and enjoys using her wide experience and Bollington's extensive resources to find each client the right insurance deal at an affordable cost.
Shelly Harvey
Shelly Harvey
Account Manager
During her seven years with Bollington, Shelley has worked closely with a wide range of care and charity organisations...
from elderly care homes to fostering and adoption agencies, domiciliary care agencies, independent schools and nurseries. Understanding the wider concerns of the sector enables Shelley to provide the soundest advice, helping organisations deal with the everyday demands of providing care, working with the community and dealing with increasing regulation and constant scrutiny.
Tom Florence
Tom Florence
Account Manager
Tom is a care and charity sector specialist who has been at Bollington for four years.
He previously worked as an underwriter, so he combines insurance expertise with understanding and awareness of the challenges facing organisations delivering caring services, and all the pressure and scrutiny they face. With Tom as your Account Manager, you can feel confident about managing your unique set of risks and finding the right cover while staying in control of costs.
Samantha Smith
Samantha Smith
Care Team support
Samantha joined Bollington's care and charity team 18 months ago via the graduate recruitment programme.
Underwrites one of our delegated authority schemes.
Qualifications: Cert CII
In the process of doing the DIP CII
Daniel Chadwick
Daniel Chadwick
Care Relationship Broker
Daniel has been working for Bollington in the care and charity sector for ten years, providing essential support to our account managers.
By arranging meetings, reviews and surveys for larger organisations, he enables our account managers to provide the levels of personal service that set us apart.
Lauren Kirk
Lauren Kirk
Commercial Broker
Lauren began working with the Bollington care and charity team five years ago, initially providing administrative support, and later training to become a full commercial broker.
Her main responsibility is providing new business quotes, sometimes supporting our Account Managers and at other times dealing directly with the client.
Lisa Blackhurst
Lisa Blackhurst
Commercial Broker
Lisa has worked at Bollington for more than ten years, gaining experience in the SME business insurance sector before switching to specialise in care and charity insurance.
Responsible for servicing existing clients, handling queries and broking renewals.
Qualifications: Cert CII
Micheal Barnett
Micheal Barnett
Care Relationship Broker
For eight years now Michael has been providing invaluable support for our Account Managers, especially for larger clients.
By arranging meetings, organising reviews and sorting out surveys, Michael ensures that your needs are catered for and everything keeps going smoothly.
Phillip Oldfield
Phillip Oldfield
Commercial Broker
A vastly experienced specialist, Phillip has been providing bespoke insurance solutions for care and charity organisations for over ten years.
Combining deep knowledge of the sector's unique pressures and challenges with insurance expertise and commercial awareness. He works closely with insurers to provide each client with the right cover at an affordable price.
Sally Hopkin
Sally Hopkin
Commercial Broker
An ACII qualified broker who has been with Bollington for over ten years.
Sally provides quotes and general account services for new clients, as well as many organisations who have been working with us for a while. Working part-time nowadays, Sally has shown her dedication by raising over £3000 for one of our charity partners the hard way - by running the London Marathon!
Sam Maguire
Sam Maguire
Commercial Broker
New to the Care & Charity insurance team, Sam has experience with Bollington stretching back five years, including a spell in our Motor Trade Direct team, adding to his depth of experience across different insurance markets.
Responsible for Care Renewals, Account Handling, Processing MTAs and Liaising with Insurers.
See All Products and Services
We provide insurance to all aspects of the care, charity and not-for-profit sector.