Dealership celebrates top award

A Wiltshire car dealership is celebrating after being named as one of the best in the UK by Peugeot.

Fussell Wadman, based in Devizes, scooped the title in the annual Guild of Golden Lion Awards after being compared to hundreds of other Peugeot garages in the UK. The business has won one of the prestigious awards four time now, in recognition of its high standards of customer service, feedback and sales.

Providing great customer service goes hand in hand with developing a successful car dealership business. Whether you are part of a larger group or run your own independent used car business, making sure your customers are happy will keep them coming back. Make sure you are properly covered to provide services to customers, and have decent road risks insurance and demonstration cover in addition to your general motor trade insurance.

Mark Wadman, dealer principal at Fussell Wadman, told the Gazette & Herald: “To be recognised once again as a Guild of Gold Lion Dealer, in a highly competitive market, is a fantastic achievement for my team. We will continue to ensure that each and every customer receives out excellent levels of service in the coming year.”

The awards are also judged on the dealership’s showroom specification and the availability of its products. Fussell Wadman had a successful year for sales in 2015, which included the launch of the marque’s 308 GTi model.

Neil Moscrop, Peugeot UK brand manager, said: “Fussell Wadman really does set a great example to the rest of the business. The team has consistently performed to an exemplary high standard, with great customer service and strong community relationships.

“I’d like to congratulate the whole team on its hard work and dedication and I am looking forward to celebrating the team’s continued success in the coming year.”